Rosie receptionist alternatives and pricing
The short answer
Rosie’s plans are $49 a month for 250 minutes, $149 for 1,000 and $299 for 2,000. There’s no per-minute overage: go over and you’re moved up to the next plan, and each call rounds up to the next 60 seconds. RingReady is flat with unlimited minutes, Goodcall bills per customer, Smith.ai adds live agents, Allo is a team phone system, and CoveDesk is run for you.
Rosie (heyrosie.com) starts at $49, and what you get changes by plan: on $49 a caller gets a scheduling link rather than a booking, and warm and live transfers start at $149. Here’s the full picture from its own pages, the side-by-side with CoveDesk, and what else to look at.
Updated November 3, 2026. CoveDesk is one of the services on this page; other companies’ prices and features are from their own websites, linked below.
Rosie alternatives, by what you need
- RingReady: Flat pricing with unlimited minutes, if being moved up a plan in a busy month is what’s bothering you. From $49/month: unlimited calls and minutes, as published.
- Goodcall: Counts each caller once a month instead of counting minutes, so long calls cost nothing more. From $79/month: 100 unique customers, as published.
- CoveDesk (that’s us): if you want calls picked up, missed callers texted, and your Google profile and website looked after, all set up and run for you. Not live receptionists. Front Desk is $249/mo with 250 minutes. Free 14-day pilot.
- Smith.ai: Software plus live agents you can mix by type of call, for owners who want a person behind the software. From $0/month: 25 calls answered by software, as published.
- Allo: A phone system for you and your team with a receptionist add-on, if you want a phone system first. From $15/seat/month: One person, as published.
- Dialzara: Lists its per-minute rate for extra use on every plan, so you can work out a heavy month in advance. From $29/month: 60 minutes, as published.
- Dapta: A platform for building your own voice and text agents, if you want to control the details and have the time. From $0/month: signup credits, as published.
Rosie pricing
| Plan | Price | Includes | Extra use |
|---|---|---|---|
| Professional | $49/month | 250 minutes, 2 message scenarios, scheduling links by text | No per-minute rate; you move up a plan |
| Scale | $149/month | 1,000 minutes, 5 message scenarios, direct calendar booking, warm and live transfers, texts during calls | No per-minute rate; you move up a plan |
| Growth | $299/month | 2,000 minutes, unlimited message scenarios, waterfall transfers, training from your documents, white-glove onboarding | Ask about a custom plan |
That’s about 20 cents a minute on Professional and about 15 on Scale and Growth. There’s no per-minute rate for going over: its pricing FAQ says you’re moved up to the next plan at that plan’s price, and its terms say a higher plan. Its terms set a subscription that renews every 30 days, while a 2025 help article says you’re billed on the same day each month. Website chat is free on every plan; website texting is a $50-a-month add-on with 25 conversations, then $1 each. Billed yearly, the plans are $490, $1,490 and $2,990, shown as $41, $124 and $249 a month.
Rosie vs CoveDesk
| What to compare | Rosie | CoveDesk |
|---|---|---|
| Who answers | A software voice assistant, 24/7/365, handling several calls at once. Source: Rosie, who answers (opens in a new tab) | A trained voice assistant, set up and run by our team, in your business’s name, day or night. Not live receptionists. Callers hear a short notice at the start of the call. |
| Published price | $49 a month for 250 minutes, $149 for 1,000, $299 for 2,000. Source: Rosie, published price (opens in a new tab) | Front Desk: $249/mo with 250 minutes. Text-Back alone: $99/mo. |
| How use is counted | Minutes per plan, each call rounded up to the next 60 seconds from connect to hang-up. Go over and you’re moved up a plan. Source: Rosie, how use is counted (opens in a new tab) | By the minute. Seconds are added up over the month and rounded once, not per call. Extra minutes $0.35 each. Alerts at 80% and 100% of your minutes. |
| Setup fee | No fee listed. Its terms mention setup or activation fees as applicable, with no amount. Source: Rosie, setup fee (opens in a new tab) | None. |
| Contract | No contracts or cancellation fees, per its pricing FAQ. Its terms set a 30-day subscription that renews on its own. Source: Rosie, contract (opens in a new tab) | Front Desk is month to month. See pricing for other plans. |
| Free trial | 7 days of all features on every plan. Its terms require a payment method and convert the trial unless you cancel. Source: Rosie, free trial (opens in a new tab) | Free 14-day pilot. We set it up, it’s live within 48 hours, and you can start with just your after-hours calls. |
| Money-back guarantee | None stated. Its terms say payments aren’t refundable, with an unexplained exception for downgrades and cancellations. Source: Rosie, money-back guarantee (opens in a new tab) | 30-day money-back guarantee. If it isn’t working for you, tell us within 30 days of your first plan payment and we’ll end the plan and refund your first month’s plan fee. |
| Who sets it up | You set it up, trained from your Google profile and website. White-glove onboarding is on Growth only. Source: Rosie, who sets it up (opens in a new tab) | Our team sets it up, writes your script and runs it. |
| Urgent calls | Warm and live transfers from Scale, waterfall transfers down a list of numbers on Growth. No timed on-call schedule described. Source: Rosie, urgent calls (opens in a new tab) | Urgent calls are put straight through to you. No on-call rotation yet. |
| Booking | Professional texts the caller a scheduling link. Scale and above book onto your calendar. Source: Rosie, booking (opens in a new tab) | Takes the details and sends them to you to call back. No calendar booking yet. |
| Job software and CRMs | About 20 help articles, including Jobber, Housecall Pro, Workiz, HubSpot and GoHighLevel, at no extra cost. The Jobber one adds notes and new clients but doesn’t create jobs. No ServiceTitan article seen. Source: Rosie, job software and crms (opens in a new tab) | None yet. Details arrive by text and in your CoveDesk account. |
| Spanish | English and Spanish on every call, in all plans. Source: Rosie, spanish (opens in a new tab) | Not yet. |
| Text back after a missed call | Not mentioned on the pages we read. It can text callers a link. Source: Rosie, text back after a missed call (opens in a new tab) | Yes, included in Front Desk or on its own with Text-Back. |
| Review requests | Not mentioned on the pages we read. Source: Rosie, review requests (opens in a new tab) | Done for you with Google Business Profile Management, $149/mo. |
| Website | No website building. Free chat widget, and website texting as an add-on. Source: Rosie, website (opens in a new tab) | Built and looked after for you, or included in Front Office. See pricing. |
Stay with Rosie if
- You need Spanish today. Rosie handles English and Spanish on every call and every plan. CoveDesk doesn’t offer it yet.
- You want a low price per minute. About 15 cents on its two larger plans, and it publishes them for anyone to read.
- You run on Jobber or Housecall Pro. It has guides for both at no added cost, and its Jobber connection logs calls and new callers. CoveDesk has no job software connection yet.
- You want to try it free. Seven days on any plan, with the first charge when the week ends. Our free 14-day pilot is set up with you by our team, and there’s a refund window after it.
What happens if you go over your Rosie minutes?
There’s no per-minute charge. Its pricing FAQ says you get warning emails near the limit. Go over and you’re moved up to the next plan at that plan’s price, and you stay there until you change it back. Three things to read before you sign:
- A small overrun is a $100 step. A few minutes past 250 on Professional puts you on Scale at $149, with 750 more minutes than you may need that month.
- Its pages differ on how fast you can come back down. The FAQ says you can downgrade anytime, starting with your next billing cycle. The terms say a change that raises your fees applies to the current period and at least the next two. Read that way, one busy week could cost up to $300 more over three periods, so ask which applies.
- Its January 2025 cancel article still mentions overages. It says you’re charged for minutes over your plan in your last month. The FAQ and terms describe only the move up a plan.
What the same month costs
Worked out from each company’s published list prices: the cheapest plan or plan plus extras that covers the month, lowest first at 250 minutes. For companies that bill by the call we count one call as 2.5 minutes, which is the ratio PATLive’s own pages use. These are our sums, not quotes, and they leave out tax and one-time fees.
| Service | 100 minutes (about 40 calls) | 250 minutes (about 100 calls) | 500 minutes (about 200 calls) |
|---|---|---|---|
| Rosie | $49Professional | $49Professional | $149Scale |
| RingReady | $49Professional, unlimited | $49Professional, unlimited | $49Professional, unlimited |
| Upfirst | $39.95Starter + 10 extra calls at $1.50 | $69.95Premium + 10 extra calls at $1 | $159.95Pro |
| Dialzara | $48.20Business Lite + 40 extra minutes at $0.48 | $112.50Business Pro + 30 extra minutes at $0.45 | $199Business Plus |
| CoveDesk | $249Front Desk | $249Front Desk | $336.50Front Desk + 250 extra minutes at $0.35 |
| PATLive | $189100 minutes | $448.50200 minutes + 50 extra minutes at $1.99 | $759500 minutes |
Why owners look past Rosie
- Short calls round up. Its terms round every call up to the next 60 seconds, so a 10-second wrong number uses a full minute of your plan. Spam settings keep spam from using minutes.
- The $49 plan leaves out a lot. Warm and live transfers, direct calendar booking and texting during a call are listed from Scale at $149. On Professional a caller gets a link and books themselves.
- Job software notes, not jobs. Its Jobber connection adds a note to the client record and creates new clients, but doesn’t create jobs or book them. We saw no ServiceTitan article.
- Your call data. Every call is recorded and transcribed, and recordings are deleted after 30 days. Read its terms for how it can use your data.
Where CoveDesk is different
- Setup is included at any size. Rosie lists white-glove onboarding only on its $299 Growth plan. On CoveDesk our team does all of it, and there’s no setup fee.
- Short calls stay short. We add up your seconds over the month and round once. Rosie rounds each call up to the next 60 seconds.
- Missed-call texts are in the plan. Rosie can text a link to a caller, but no text for missed calls is described on the pages we read.
- What you give up. Spanish, booking on the call, and a free week to test. A voice assistant answers on both, and with us callers hear a short notice first.
Switching from Rosie
- Cancel from your admin at any time, with no cancellation fee. You keep access to the end of your current billing period. Source: Rosie’s terms (opens in a new tab)
- Your own number stays with your phone company if you forward it. If Rosie hosts a number for you, its terms say it may release or reassign that number if it isn’t ported back within three months of leaving. Source: Rosie’s terms (opens in a new tab)
- Its cancel article, dated January 2025, says minutes over your plan in that last period are still charged, and suggests turning forwarding off to avoid them. Source: Rosie’s terms (opens in a new tab)
- Its cancellation section says all payments are non-refundable and any account credit is void when you cancel. Its billing section makes an exception for downgrades and cancellations without explaining it, so ask. Source: Rosie’s terms (opens in a new tab)
- You get 30 days after cancelling to download your data. After that, its terms say Rosie permanently deletes it. Source: Rosie’s terms (opens in a new tab)
Before you cancel anything, forward your calls to the new service and make three test calls of your own: a new customer, an urgent problem and a wrong number.
How we checked this
We make CoveDesk, so we’re not neutral, and this page isn’t a review. Everything about Rosie comes from its own website, read on November 3, 2026, with the pages linked below. We haven’t bought its service, and we don’t quote ratings or anyone’s opinion as fact. Where we couldn’t find a fact, we say so instead of guessing, and “not mentioned” means not on the pages we read, which isn’t a search of its whole site.
Common questions
How much does Rosie cost a month?
Does Rosie have unlimited minutes?
Which Rosie plan includes call transfers?
Does Rosie work with Jobber?
Can I keep my number if I leave Rosie?
How do I cancel Rosie?
Is CoveDesk a live receptionist service?
Sources
What this page says about Rosie comes from these pages of its website, read on November 3, 2026:
- https://heyrosie.com/pricing (opens in a new tab) (plans and prices, contract, who sets it up, urgent calls, booking, spanish, website, switching)
- https://heyrosie.com/ (opens in a new tab) (who answers, review requests)
- https://heyrosie.com/legal/terms (opens in a new tab) (how use is counted, free trial, money-back guarantee, setup fee, switching)
- https://heyrosie.com/support/en/articles/16144396-crm-jobber-integration (opens in a new tab) (job software and crms)
- https://heyrosie.com/support/en/collections/19718184-handling-calls (opens in a new tab) (text back after a missed call)
- https://heyrosie.com/support/en/articles/9718064-how-do-i-cancel-my-account (opens in a new tab) (switching)
- CoveDesk: our pricing page
Prices and features change; check Rosie’s website before you buy. Company names are the trademarks of their owners and are used only to identify their services; none of them is affiliated with or endorses CoveDesk. Spotted something out of date? Tell us and we’ll fix it.
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