My AI Front Desk alternatives and pricing
The short answer
My AI Front Desk, now branded Frontdesk, has one public plan: Business-in-a-Box at $99 a month, or $79 a month billed yearly, with 200 voice minutes and 1,000 credits for extra use, where a voice minute costs 25 credits, or $0.25. Rosie and Dialzara bill by the minute, Goodcall per customer, Smith.ai adds live agents, and CoveDesk is run for you.
My AI Front Desk now calls itself Frontdesk on its own site, at the same address. It’s the all-channels option here: one plan with calls, texts, email and web chat, paid for with an allowance and a pool of credits. Here’s what those credits mean in dollars, how it compares with CoveDesk, and what else there is.
Updated November 3, 2026. CoveDesk is one of the services on this page; other companies’ prices and features are from their own websites, linked below.
My AI Front Desk alternatives, by what you need
- Rosie: Priced by minutes in plain dollars across three plans, with website chat free, if you don’t want a credit system. From $49/month: 250 minutes, as published.
- Dialzara: Four listed minute plans with a dollar rate for extras, so a bigger month has a clear next step. From $29/month: 60 minutes, as published.
- CoveDesk (that’s us): if you want calls picked up, missed callers texted, and your Google profile and website looked after, all set up and run for you. Not live receptionists. Front Desk is $249/mo with 250 minutes. Free 14-day pilot.
- Goodcall: No minutes or credits to track for calls. You pay by unique caller, and long calls don’t add anything. From $79/month: 100 unique customers, as published.
- Upfirst: Call-based pricing with warm transfer on every plan, for owners who only need the phone covered. From $24.95/month: 30 calls, as published.
- RingReady: One flat price with no credits or overages on calls, and setup guides for job software. From $49/month: unlimited calls and minutes, as published.
- Smith.ai: Live agents alongside software, if a person should be able to take over from the software on some calls. From $0/month: 25 calls answered by software, as published.
My AI Front Desk pricing
| Plan | Price | Includes | Extra use |
|---|---|---|---|
| Business-in-a-Box | $99/month | 200 voice minutes, 400 texts, 100 web chats, 1,000 credits for extra use | From credits: $0.25 a voice minute, $0.04 a text, $0.05 a chat |
| Partner / Enterprise | Custom | Volume pricing with voice from $0.07 a minute, API access, custom integrations, white-glove onboarding | Custom |
$99 is the monthly-billed price; billed yearly it’s $79 a month. One credit is a cent. Spent only on voice, the 1,000 monthly credits buy 40 more minutes, for 240 in all. After that a voice minute is $0.25 through auto-reload at $10 per 1,000 credits. The monthly credits expire at month’s end, and credits you buy don’t. We left its white-label reseller offer out of this table.
My AI Front Desk vs CoveDesk
| What to compare | My AI Front Desk | CoveDesk |
|---|---|---|
| Who answers | Software, 24/7, across calls, texts, email and web chat. Source: My AI Front Desk, who answers (opens in a new tab) | A trained voice assistant, set up and run by our team, in your business’s name, day or night. Not live receptionists. Callers hear a short notice at the start of the call. |
| Published price | $99 a month, or $79 a month billed yearly. Partner / Enterprise is custom. Source: My AI Front Desk, published price (opens in a new tab) | Front Desk: $249/mo with 250 minutes. Text-Back alone: $99/mo. |
| How use is counted | A monthly allowance plus a credit pool for extra use. Rounding, short calls and spam handling not stated on the pages we read. Source: My AI Front Desk, how use is counted (opens in a new tab) | By the minute. Seconds are added up over the month and rounded once, not per call. Extra minutes $0.35 each. Alerts at 80% and 100% of your minutes. |
| Setup fee | None, per its comparison page. The pricing page says no hidden fees without naming a setup fee. Source: My AI Front Desk, setup fee (opens in a new tab) | None. |
| Contract | No contracts, cancel anytime. It renews on its own each month or year on your original date. Source: My AI Front Desk, contract (opens in a new tab) | Front Desk is month to month. See pricing for other plans. |
| Free trial | 7 days, with no card required per its pricing page. Its terms say usage fees can still apply during a free trial. Source: My AI Front Desk, free trial (opens in a new tab) | Free 14-day pilot. We set it up, it’s live within 48 hours, and you can start with just your after-hours calls. |
| Money-back guarantee | None. Its terms say refunds generally aren’t provided, with exceptions at its discretion. Source: My AI Front Desk, money-back guarantee (opens in a new tab) | 30-day money-back guarantee. If it isn’t working for you, tell us within 30 days of your first plan payment and we’ll end the plan and refund your first month’s plan fee. |
| Who sets it up | You: enter your website or describe your business, forward your number, live the same day. White-glove onboarding on Partner / Enterprise only. Source: My AI Front Desk, who sets it up (opens in a new tab) | Our team sets it up, writes your script and runs it. |
| Urgent calls | Live transfer by rules on intent, keywords, time or caller, with emergencies to an on-call technician as its example. No timed rotation detailed. Source: My AI Front Desk, urgent calls (opens in a new tab) | Urgent calls are put straight through to you. No on-call rotation yet. |
| Booking | Books against a live calendar: Google Calendar, Outlook and Cal.com. Source: My AI Front Desk, booking (opens in a new tab) | Takes the details and sends them to you to call back. No calendar booking yet. |
| Job software and CRMs | HubSpot, GoHighLevel, Slack, Zapier, webhooks and a built-in customer list. Jobber, ServiceTitan and Housecall Pro aren’t named. Source: My AI Front Desk, job software and crms (opens in a new tab) | None yet. Details arrive by text and in your CoveDesk account. |
| Spanish | Yes, on its language page. Its pages differ on the total: 10 there, 20+ on pricing. Source: My AI Front Desk, spanish (opens in a new tab) | Not yet. |
| Text back after a missed call | Stated only on its comparison page, as part of its follow-up tools. Source: My AI Front Desk, text back after a missed call (opens in a new tab) | Yes, included in Front Desk or on its own with Text-Back. |
| Review requests | Not mentioned on the pages we read. Source: My AI Front Desk, review requests (opens in a new tab) | Done for you with Google Business Profile Management, $149/mo. |
| Google profile care | Not mentioned on the pages we read. Source: My AI Front Desk, google profile care (opens in a new tab) | Done for you, $149/mo, or included in Front Office. |
| Website | Lists a website builder with blog posts for search, and a web chat tool. Source: My AI Front Desk, website (opens in a new tab) | Built and looked after for you, or included in Front Office. See pricing. |
Stay with My AI Front Desk if
- You want every channel in one place. Calls, texts, email and web chat share one memory of each customer. CoveDesk answers the phone and sends missed-call texts.
- Calls should go to a particular person. Transfer rules work by intent, keyword, hour or caller, including an on-call technician. Urgent CoveDesk calls come to the owner only.
- You want booking during the call. Google Calendar, Outlook or Cal.com. CoveDesk takes details for a callback.
- You want Spanish and a free week. Spanish is on its language page, and there’s a 7-day trial. CoveDesk has no Spanish yet.
What does a month cost once the credits run out?
Worked from its published credit rates, on the monthly price, if you only use voice:
- 200 minutes. $99, all from the plan’s allowance.
- 240 minutes. Still $99. The 1,000 monthly credits cover the extra 40.
- 300 minutes. $114: 60 more minutes at $0.25.
- 500 minutes. $164: 260 more minutes at $0.25.
- Texts draw on the same credits. Every 100 texts past your 400 use 400 credits, which is 16 voice minutes.
Billed yearly, the plan is $948 a year against $1,188 month by month, and fees are generally not refunded.
Why owners look past My AI Front Desk
- One plan, then a big gap. There’s Business-in-a-Box, then a custom tier with no public price. If 200 voice minutes doesn’t fit, you pay credits rather than step up to a plan listed in dollars.
- Credits take some reading. The included pool expires each month, credits you buy don’t, and each channel draws at its own rate: 25 for a voice minute, 4 for a text, 5 for a web chat. If voice is all you use, the first 240 minutes cost about 41 cents each at the monthly price.
- More product than you may want. Texts, email drafts, form leads, a customer list and outbound calls are all part of the plan. If you just want the phone answered, there’s more to set up and watch.
- Its pages don’t all agree. The pricing FAQ says no permanently free plan while the home page mentions one with limited usage, and the language count runs from 10 to 20+. Ask about whichever matters to you.
Where CoveDesk is different
- One meter. You get a phone answered and a monthly bill in minutes, with no credit pool to keep track of. Seconds are added over the month and rounded once.
- Our team does the setup. Its plan has you enter your website and forward your number, with white-glove onboarding kept for its custom tier. We set up CoveDesk and run it for you.
- Your website gets built for you. It lists a website builder for you to use. Ours is done for you, at extra cost or in the Front Office plan, along with Google profile care.
- What you give up. Email, chat, transfer rules, calendar booking and Spanish. Callers on CoveDesk hear a short notice before anything else.
Switching from My AI Front Desk
- Cancel in your Account settings or through customer service. Access continues until the end of the current billing period. Source: My AI Front Desk’s terms (opens in a new tab)
- It renews on its own each month or year, on the date you first subscribed, until you cancel. Source: My AI Front Desk’s terms (opens in a new tab)
- Its terms say refunds generally aren’t provided and fees are non-refundable, with exceptions at its discretion. A yearly plan is paid in advance, so that matters more there. Source: My AI Front Desk’s terms (opens in a new tab)
- You keep your number by forwarding it, so customers dial what they always have. Its terms don’t cover numbers, so ask about any number it gives you. Source: My AI Front Desk’s terms (opens in a new tab)
- Its terms say subscription fees may change at its discretion, and usage fees with prior notice. Material changes to the terms get 30 days’ notice. Source: My AI Front Desk’s terms (opens in a new tab)
Before you cancel anything, forward your calls to the new service and make three test calls of your own: a new customer, an urgent problem and a wrong number.
How we checked this
We make CoveDesk, so we’re not neutral, and this page isn’t a review. Everything about My AI Front Desk comes from its own website, read on November 3, 2026, with the pages linked below. We haven’t bought its service, and we don’t quote ratings or anyone’s opinion as fact. Where we couldn’t find a fact, we say so instead of guessing, and “not mentioned” means not on the pages we read, which isn’t a search of its whole site.
Common questions
Is My AI Front Desk the same as Frontdesk?
Yes, as far as its own site shows. The address is still myaifrontdesk.com, and the site now says Frontdesk throughout. The Business-in-a-Box plan and its $99 price carried over.
How much does My AI Front Desk cost?
Business-in-a-Box was $99 a month, or $79 a month billed yearly, on November 3, 2026. It includes 200 voice minutes, 400 texts, 100 web chats, 500 email drafts and 1,000 credits for extra use. Partner and Enterprise pricing is custom.
Does My AI Front Desk have a free plan?
Its own pages differ. The pricing FAQ says there’s no permanently free plan, and the home page mentions a Free plan with limited usage. What it clearly offers is a 7-day free trial of Business-in-a-Box, and its terms say usage fees can still apply during a trial, so ask what you’d owe.
How do My AI Front Desk credits work?
One credit is a cent. A voice minute uses 25, a text 4, a web chat 5 and a form lead 4. You get 1,000 a month that expire at month’s end, and you can auto-reload at $10 per 1,000, which don’t expire. Rounding and spam handling aren’t stated.
Can I keep my number if I leave My AI Front Desk?
Yes if you’ve been forwarding your existing business number, which is how its home page describes setup. Turn forwarding off and your callers reach you as before. Its terms don’t cover any number it provides, so ask before you publish one.
How do I cancel My AI Front Desk?
In your Account settings, or by contacting customer service. Access runs to the end of the current billing period. Its terms say refunds generally aren’t provided, with exceptions at its discretion, and the plan renews on its own until you cancel.
Is CoveDesk a live receptionist service?
No. CoveDesk is a phone answering service: a trained voice assistant, set up and run by our team, that picks up in your business’s name at any hour. Callers hear a short notice at the start of the call.
Sources
What this page says about My AI Front Desk comes from these pages of its website, read on November 3, 2026:
- https://www.myaifrontdesk.com/pricing (opens in a new tab) (plans and prices, how use is counted, who sets it up)
- https://www.myaifrontdesk.com/ (opens in a new tab) (who answers, review requests, google profile care, switching)
- https://www.myaifrontdesk.com/vs/goodcall (opens in a new tab) (setup fee, urgent calls, text back after a missed call)
- https://www.myaifrontdesk.com/terms (opens in a new tab) (contract, free trial, money-back guarantee, switching)
- https://www.myaifrontdesk.com/integrations (opens in a new tab) (booking, job software and crms)
- https://llms.myaifrontdesk.com/supported-languages (opens in a new tab) (spanish)
- https://www.myaifrontdesk.com/features (opens in a new tab) (website)
- CoveDesk: our pricing page
Prices and features change; check My AI Front Desk’s website before you buy. Company names are the trademarks of their owners and are used only to identify their services; none of them is affiliated with or endorses CoveDesk. Spotted something out of date? Tell us and we’ll fix it.
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