Posh Virtual Receptionists alternatives and pricing
The short answer
Posh Virtual Receptionists starts at $65 a month plus $2.30 a minute with no minutes included. Bundles run $130 for 50 minutes, $215 for 100 and $420 for 200, and its terms round each call up to 60 seconds. PATLive and MAP Communications also sell live answering, Abby Connect mixes people and software, Smith.ai bills per call, and CoveDesk is software our team runs.
Posh Virtual Receptionists prices evenly: from its 100-minute plan up, an extra minute costs what an included one does. It also bills for more than talk time. Here’s what the plans come to, where its pages differ on Spanish, how it lines up with CoveDesk, and who else to consider.
Updated November 3, 2026. CoveDesk is one of the services on this page; other companies’ prices and features are from their own websites, linked below.
Posh alternatives, by what you need
- PATLive: Lower bundle prices at 50, 100, 200 and 500 minutes, a 14-day trial, and after-call notes left off the bill. From $49/month: no minutes included, as published.
- Smith.ai: Charged by the call rather than the minute, so a long call costs the same as a quick one. From $0/month: 25 calls answered by software, as published.
- CoveDesk (that’s us): if you want calls picked up, missed callers texted, and your Google profile and website looked after, all set up and run for you. Not live receptionists. Front Desk is $249/mo with 250 minutes. Free 14-day pilot.
- MAP Communications: Extra minutes cost less than on any Posh plan, and English and Spanish are listed on every plan. Its terms add other fees, some without a published amount. From $49/month: no minutes included, as published.
- Abby Connect: A shared allowance where software time counts for half, with Spanish on both people and software and Jobber, ServiceTitan and Housecall Pro named. Higher prices per person minute. From $164/month: 50 Abby Minutes, as published.
- Ruby: People on every call with a 21-day refund for first-time users, terms Posh’s site doesn’t state. It costs more per minute. From $250/month: 50 receptionist minutes, as published.
- AnswerConnect: More minutes for the money from about 300 a month, plus an on-call calendar in its app. No plan under 200 minutes. From $350/month: 200 minutes, as published.
Posh pricing
| Plan | Price | Includes | Extra use |
|---|---|---|---|
| Chïc | $65.00/month | no minutes included, all features | $2.30 per minute |
| Vogue | $130.00/month | 50 minutes | $2.20 per extra minute |
| Elegant | $215.00/month | 100 minutes | $2.15 per extra minute |
| Luxurious | $420.00/month | 200 minutes | $2.10 per extra minute |
| Lavish | $975.00/month | 500 minutes | $1.95 per extra minute |
Vogue works out to $2.60 a minute. From Elegant up, an included minute costs the same as an extra one: $2.15, $2.10 and $1.95. It also lists Prestigious at $700.00 for 350 minutes and Exclusive at $1,900.00 for 1,000. Taxes are extra. Receptionists answer 24/7 on every plan. Its software plans (opens in a new tab) carry the same prices and share one total across software and live time. Past that total, live time is $2.20 down to $1.90 a minute and software time $1.10 down to $0.95, and a software call handed to a person bills both rates. The cost table counts live plans only.
Posh vs CoveDesk
| What to compare | Posh | CoveDesk |
|---|---|---|
| Who answers | Live receptionists, or a mix of software and live answering on its software plans, sharing one total of minutes. Callers can move to a person at any time. Source: Posh, who answers (opens in a new tab) | A trained voice assistant, set up and run by our team, in your business’s name, day or night. Not live receptionists. Callers hear a short notice at the start of the call. |
| Published price | $65.00 a month plus $2.30 a minute, or $130.00 for 50 minutes up to $1,900.00 for 1,000. Source: Posh, published price (opens in a new tab) | Front Desk: $249/mo with 250 minutes. Text-Back alone: $99/mo. |
| How use is counted | 60-second increments, rounded up, from when the receptionist or software gets the call. Time finishing your information after the caller hangs up counts, and its pricing page adds account tasks such as scheduling and messages. Source: Posh, how use is counted (opens in a new tab) | By the minute. Seconds are added up over the month and rounded once, not per call. Extra minutes $0.35 each. Alerts at 80% and 100% of your minutes. |
| Setup fee | None listed: it says all features are included and there are no other fees. Source: Posh, setup fee (opens in a new tab) | None. |
| Contract | Month to month, renewing automatically. A written cancellation request takes effect on the last day of your billing cycle. Source: Posh, contract (opens in a new tab) | Front Desk is month to month. See pricing for other plans. |
| Free trial | 7 days or 250 receptionist minutes, whichever comes first. No credit card. Source: Posh, free trial (opens in a new tab) | Free 14-day pilot. We set it up, it’s live within 48 hours, and you can start with just your after-hours calls. |
| Money-back guarantee | None with terms stated on its site. Source: Posh, money-back guarantee (opens in a new tab) | 30-day money-back guarantee. If it isn’t working for you, tell us within 30 days of your first plan payment and we’ll end the plan and refund your first month’s plan fee. |
| Who sets it up | Custom setup is included, generally within 24 to 48 hours. You forward your existing number to Posh. Source: Posh, who sets it up (opens in a new tab) | Our team sets it up, writes your script and runs it. |
| Urgent calls | Receptionists spot urgent calls and dispatch them or message your on-call technicians by your rules, including after hours. Handling follows your status in its app. Source: Posh, urgent calls (opens in a new tab) | Urgent calls are put straight through to you. No on-call rotation yet. |
| Booking | Receptionists schedule appointments. Calendly, Acuity, Google Calendar and Setmore are named. Source: Posh, booking (opens in a new tab) | Takes the details and sends them to you to call back. No calendar booking yet. |
| Job software and CRMs | Names Zapier, Calendly, Acuity, Clio, Zoho, HubSpot, Salesforce and others, plus custom connections. Jobber, ServiceTitan and Housecall Pro aren’t on the list. Source: Posh, job software and crms (opens in a new tab) | None yet. Details arrive by text and in your CoveDesk account. |
| Spanish | Bilingual receptionists are listed on every plan, but its home-services page guarantees Spanish only Monday to Friday, 9am to 6pm Eastern. Other hours depend on who’s available. Source: Posh, spanish (opens in a new tab) | Not yet. |
| Text back after a missed call | Missed-call texts aren’t mentioned on its site. Its software plans can text or email callers after each call. Source: Posh, text back after a missed call (opens in a new tab) | Yes, included in Front Desk or on its own with Text-Back. |
| Review requests | Not mentioned on the pages we read. Source: Posh, review requests (opens in a new tab) | Done for you with Google Business Profile Management, $149/mo. |
| Google profile care | Not mentioned on the pages we read. Source: Posh, google profile care (opens in a new tab) | Done for you, $149/mo, or included in Front Office. |
| Website | Not mentioned on the pages we read. Source: Posh, website (opens in a new tab) | Built and looked after for you, or included in Front Office. See pricing. |
Stay with Posh if
- You want to try it without a card. The trial runs 7 days or 250 receptionist minutes, with no credit card. CoveDesk’s free 14-day pilot starts with a talk with our team, since we set it up for you.
- You take only a handful of calls. Its own example puts 15 minutes at $99.50 before taxes on Chïc, with every feature included, and a person picks up. CoveDesk doesn’t have receptionists.
- Urgent calls should reach a technician on call. Its receptionists dispatch or message them by your rules, including after hours. Ours go to the owner, with no rotation yet.
- You’d like tasks done, not just calls answered. Receptionists book appointments and can place outbound calls with Task Assistant, drawn from your minutes. CoveDesk takes details for a callback.
What does rounding add to a small month at Posh?
Take 15 calls of 90 seconds each on Chïc, the $65.00 pay-as-you-go plan at $2.30 a minute:
- Talk time. 22.5 minutes, which would come to $116.75.
- As billed. Each call rounds up to 2 minutes, so 30 minutes: $134.00.
- On a credit card. Where the law allows, a 3.0% surcharge makes it $138.02. Debit and ACH have no surcharge.
That’s before taxes and any time a receptionist spends finishing up after a caller hangs up.
What the same month costs
Worked out from each company’s published list prices: the cheapest plan or plan plus extras that covers the month, lowest first at 250 minutes. For companies that bill by the call we count one call as 2.5 minutes, which is the ratio PATLive’s own pages use. These are our sums, not quotes, and they leave out tax and one-time fees.
| Service | 100 minutes (about 40 calls) | 250 minutes (about 100 calls) | 500 minutes (about 200 calls) |
|---|---|---|---|
| CoveDesk | $249Front Desk | $249Front Desk | $336.50Front Desk + 250 extra minutes at $0.35 |
| MAP Communications | $179Business | $339Enterprise | $649Premium |
| PATLive | $189100 minutes | $448.50200 minutes + 50 extra minutes at $1.99 | $759500 minutes |
| Posh | $215Elegant | $525Luxurious + 50 extra minutes at $2.10 | $975Lavish |
| Abby Connect | $328.50Starter + 50 extra minutes at $3.29 | $748.50Professional + 50 extra minutes at $2.99 | $1,380Growth |
| Ruby | $395100 minutesOr $250: 50 minutes + 50 extra minutes at a rate it doesn’t list | $1,725500 minutesOr $720: 200 minutes + 50 extra minutes at a rate it doesn’t list | $1,725500 minutesOr $720: 200 minutes + 300 extra minutes at a rate it doesn’t list |
Why owners look past Posh
- Each call rounds up to a full minute, and more than talk time counts. Its terms use 60-second increments and count time finishing your information after the hang-up. Its pricing page adds scheduling, follow-ups and messages. PATLive doesn’t bill after-call notes.
- “No other fees” leaves out card payments. Its pricing page says there are no other fees, while its terms add a 3.0% surcharge on credit cards where the law allows, not debit or ACH. Pay by ACH if you can.
- Vogue is a short stop. Chïc is cheaper only under about 28 minutes a month, and from about 89 minutes Elegant beats Vogue. Check your phone records before picking one of the smaller plans.
- Spanish hours vary by page. The pricing page includes bilingual receptionists on every plan. Its home-services page guarantees Spanish only on weekdays, 9am to 6pm Eastern, with other hours depending on who’s around.
- Job software isn’t on its list. Its integrations page names Zapier, Clio, HubSpot and others, but not Jobber, ServiceTitan or Housecall Pro. PATLive and Abby Connect name all three.
- A handed-off call can bill twice. On its software plans, once you’re past the included total, a call that software answers and passes to a person is charged at both rates.
Where CoveDesk is different
- Time is counted one way. Seconds on the phone are added up over the month, then rounded a single time. Posh’s terms round each call up to 60 seconds.
- A free pilot, then money back. CoveDesk offers a free 14-day pilot, then 30 days from your first plan payment to ask for a refund. Posh’s terms say subscription fees aren’t refunded.
- Same on setup. Neither lists a setup fee, and both do the setup work for you, so this one shouldn’t decide it.
- Other jobs handled. Missed-call texts sit inside Front Desk, and your Google profile and website can be run for you as extras or through Front Office.
- What you give up. Someone to take on tasks for you. A trained voice assistant answers after a short notice, with no calendar booking, Spanish or dispatch to technicians yet.
Switching from Posh
- Cancel in writing. Your plan renews monthly until it gets a written request, then ends on the last day of your billing cycle. Source: Posh’s terms (opens in a new tab)
- Your number. You have no property rights in any number Posh assigns you, and it can change them. Forwarded numbers you already own and porting aren’t covered. Source: Posh’s terms (opens in a new tab)
- Final bill. You pay unpaid fees through the end of the term, and subscription fees aren’t refunded. Source: Posh’s terms (opens in a new tab)
- Coming back. Restarting a suspended account means a reconnect fee, in an amount it decides. Source: Posh’s terms (opens in a new tab)
Before you cancel anything, forward your calls to the new service and make three test calls of your own: a new customer, an urgent problem and a wrong number.
How we checked this
We make CoveDesk, so we’re not neutral, and this page isn’t a review. Everything about Posh comes from its own website, read on November 3, 2026, with the pages linked below. We haven’t bought its service, and we don’t quote ratings or anyone’s opinion as fact. Where we couldn’t find a fact, we say so instead of guessing, and “not mentioned” means not on the pages we read, which isn’t a search of its whole site.
Common questions
What is a posh virtual receptionist?
Posh Virtual Receptionists is a company whose U.S.-based receptionists answer your calls around the clock once you forward your number to them. They can take messages, book appointments and pass urgent calls on. It also sells software plans that can hand a call to one of those receptionists.
How much does a virtual receptionist cost?
On Posh’s list, the starting price is $65 a month plus $2.30 a minute, and the smallest bundle is $130 for 50 minutes. $215 is its 100-minute plan, not its entry price. After that come $420 for 200, $700 for 350, $975 for 500 and $1,900 for 1,000, plus taxes.
Does Posh have a free trial?
Yes: 7 days or 250 receptionist minutes, whichever comes first, with no credit card required. After that it runs month to month with no long-term contract. It states no money-back guarantee with terms.
Can I keep my number if I leave Posh?
If it’s your own number, you forward it to Posh, so you should be able to point it elsewhere. Its terms say you have no property rights in any number Posh assigns you, and they don’t address porting. So keep your own number if you can.
How do I cancel Posh?
Send a written cancellation request. The plan ends on the last day of your current billing cycle, you pay any unpaid fees through then, and subscription fees aren’t refunded. Its pricing page just says to let it know, so put it in writing anyway.
What do Posh’s software plans cost?
They carry the same prices as its live plans, from $130 for 50 minutes to $1,900 for 1,000, with a $65 on-demand option. Software and live time share one total. Past it, software minutes are $1.10 down to $0.95, and live minutes $2.20 down to $1.90. Those plans aren’t on the main pricing page.
Is CoveDesk a live receptionist service?
No. CoveDesk is a phone answering service: a trained voice assistant, set up and run by our team, that picks up in your business’s name at any hour. Callers hear a short notice at the start of the call.
Sources
What this page says about Posh comes from these pages of its website, read on November 3, 2026:
- https://posh.com/pricing (opens in a new tab) (plans and prices, setup fee, free trial, who sets it up)
- https://posh.com/ai (opens in a new tab) (who answers, text back after a missed call)
- https://posh.com/terms/ (opens in a new tab) (how use is counted, contract, switching)
- https://posh.com/industry/home-services-answering-service/ (opens in a new tab) (money-back guarantee, urgent calls, spanish)
- https://posh.com/integrations (opens in a new tab) (booking, job software and crms)
- https://posh.com/ (opens in a new tab) (review requests, google profile care, website)
- CoveDesk: our pricing page
Prices and features change; check Posh’s website before you buy. Company names are the trademarks of their owners and are used only to identify their services; none of them is affiliated with or endorses CoveDesk. Spotted something out of date? Tell us and we’ll fix it.
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